We’re hiring: Customer Experience Executive

Location: Jaipur | Full time | On-site

The Jaipur Studio is looking for a dependable and customer-focused person who can take complete ownership of our customer communication.

Since we are a growing startup, this is not a role where you will handle only one channel or follow a narrow job description. You will be the person customers can rely on—whether they contact us through a phone call, WhatsApp, social media, live chat, or email.

What you’ll be responsible for:

• Responding to customer calls, messages, emails, and social media enquiries

• Helping customers with product information, orders, deliveries, exchanges, and other concerns

• Following up on open issues until they are fully resolved

• Coordinating with internal teams and delivery partners when required

• Keeping accurate records of customer conversations and pending actions

• Identifying recurring customer concerns and sharing helpful feedback with the team

• Building genuine relationships with customers through explicit, patient, and thoughtful communication

• Supporting other customer-related tasks as the business grows

📌 Customer Experience Executive Jaipur (India)
🏢 The Jaipur Studio ®
📍 India