30 Jul
|
Travelglobeuk
|
India
30 Jul
Travelglobeuk
India
Job Summary
The candidate will be responsible for handling domestic and international air ticket bookings, assisting customers with travel requirements, and ensuring accurate and timely ticketing services. The role requires basic GDS knowledge, valuable communication skills, and a customer-focused approach.
Key Responsibilities
Handle domestic and international air ticket bookings
Assist with itinerary creation, ticket issuance, reissues, cancellations, and refunds under guidance
Provide fare quotations and basic routing options to customers
Coordinate with airlines, consolidators, and internal teams for booking-related queries
Ensure compliance with airline rules and company policies
Maintain accurate booking records and documentation
Deliver excellent customer service and resolve customer queries promptly
Support senior ticketing executives in day-to-day operations
Meet productivity and customer satisfaction targets
Required Skills & Qualifications
1–3 years of experience in air ticketing
Basic to intermediate knowledge of GDS (Galileo / Amadeus)
Good communication and customer service skills
Ability to work under pressure and manage multiple bookings
Solid attention to detail and willingness to learn
Preferred Candidate Profile
Experience in an IATA or travel agency environment
Positive problem-solving and organizational skills
Ability to work effectively as part of a team
We are looking for an individual who can join us at our Vadodara office. The position is strictly work from the office and requires flexibility to work in the following shifts:
Late Day Shift: 2:00 PM to 12:00 AM
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Ability to commute/relocate:
Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location: In person
📌 Juniorticketing Executive Vadodara (India)
🏢 Travelglobeuk
📍 India