Role: Relationship Manager
Key Responsibilities:
• Source recent customers for LAP through DSA (Direct Selling Agents)
• Achieve assigned sales targets for disbursal volume and revenue.
• Identify high-potential markets and customer segments
• Understand customer requirements and suggest appropriate LAP products and structures.
• Guide customers through the entire loan processfrom application to disbursal.
• Build and maintain solid relationships with clients for repeat business and referrals
• Collect and verify necessary documents (property papers, income proof, financials).
• Coordinate with credit, legal, and technical teams for loan processing and approvals.
• Ensure quality sourcing to maintain acceptable delinquency and rejection levels.
• Monitor disbursed loans for early warning signals, overdue EMI, or irregularities.
• Work closely with collections team for follow-up on overdue accounts.
• Ensure adherence to internal and regulatory policies regarding lending and documentation.
• Maintain MIS reports on sales, pipeline, conversions, and productivity.
• Ensure KYC, AML, and all regulatory compliance standards are met.
• Provide timely and accurate updates to senior management on performance and market
trends.Role & responsibilities