Here at Ivalua, we are currently looking for a Associate Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).
WHAT YOU WILL DO WITH US
Manage the customer relationship. Gather business requirements and analyze the impact on the implemented solution.
Advise Customers on procurement leading practices and configuration management.
Use Ivalua Buyer technical framework (C# .NET SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements
Reverse engineering and debugging to solve project issues throughout all phases of the implementation cycle
Develop advanced configuration knowledge and show solid technical creativity skills to leverage configuration features in order to limit custom code
Interact with RD team for product features
Manage deliveries and solve technical operational issues
Contribute to peer code review
YOUR PROFILE
If you have the below experience and strengths this role could be for you:
Skills and Experience:
Minimum 1 year of experience in software development, primarily in C#, .NET and SQL Server
Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people
Comfortable looking for configuration solutions versus recent coding and development
Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus
Experience working on AI - Claude Code
Soft Skills :
BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage.
Excellent written and verbal communication skills and at ease in a multicultural environment
Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.