4+ years Certifications /Training ECIH, CCIE, Splunk, QRadar, ArcSight, SentinelRSA etc.

Key Skills
Minimum 4 years of experience in monitoring SIEM and incident management in SOC and handling tickets
Knowledge and experience of working with OS, Applications, Network security tools
Competency in Network/ Apps/ OS/ DB with some forensics
CCNA/ SANS GSEC/ GCIH
Must be an Engineering graduate
The experience should include security log analysis and correlation
ArcSight product knowledge and certification
Positive knowledge in networking concepts and experience in information security operations
Excellent analytical and logical analysis skill
Knowledge base management

Key Responsibilities
Monitors and manages SIEM and point tools
Handles incident management and change management process




Analyses incident nature in detail and maps solution with knowledge base Maintains knowledge base database
Ensures quality in call handling Ensures call escalation as per escalation chart by adhering to SLA

Key Operational
Activities Monitors and manages SIEM and other point tools
Handles incident management and change management process.
Analyses incident nature in detail and maps solution with knowledge base.
Maintains knowledge base database Ensures quality in call handling Ensures call escalation as per escalation chart by adhering to SLA

📌 Socprofessional Kerala
🏢 Contactx Resource Management
📍 Kerala