- Handle inbound and outbound customer calls professionally.
- Resolve customer queries related to financial products and services.
- Provide accurate information and guide customers through the process.
- Maintain a high level of customer satisfaction by delivering quality service.
- Update customer information and interaction details in the CRM system.
- Escalate complex customer issues to the concerned team when necessary.
- Adhere to company policies and process guidelines.
Eligibility
- Freshers and experienced candidates are welcome to apply.
- Any Graduate or Undergraduate can apply.
- Hindi and Telugu is mandatory.
- Fluency in English is required.
- Additional regional languages will be an added advantage.
- Positive communication and interpersonal skills.
Skills Required
- Excellent communication skills
- Customer service orientation
- Problem-solving ability
- Active listening
- Ability to work in a target-driven environment
📌 Customer Service Executive (Tamil Nadu)
🏢 CreditMantri Finserve
📍 Tamil Nadu
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