- Manage client experience of Priority Clients & Partners
- Manage and track all service requests from priority clients and partners
- Ensure resolution to client/partner QRC’s within defined TAT
- Ensure timely coordination & update to clients/partners on regulatory changes
- Independent Co-ordination with key clients
- Coordinate with internal teams, including technical support, operations, and sales, to address client issues and inquiries.
- To raise the service bar leading to WOW factor to clients thus ensuring increased business to the firm
Qualifications
MBA/PGDM in relevant field
Locations
Pune, Chennai, Kolkata
📌 Client Experience Owner (West Bengal)
🏢 Nuvama Wealth and Investment
📍 West Bengal
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