Job Description

Key Responsibilities:

- Gather, analyze, and document business requirements for SAP Commerce (Hybris) solutions.

- Act as a liaison between business users and technical teams to translate requirements into functional specifications.

- Define and document workflows, use cases, user stories, and business process diagrams.

- Work closely with developers, testers, and project managers to ensure successful implementation.

- Support UAT (User Acceptance Testing) by defining test scenarios and assisting business users.

- Identify gaps between business needs and SAP Commerce capabilities and propose suitable solutions.

- Assist in data migration, integration, and configuration activities.

- Perform configuration and Data Management Activities in SAP Commerce Back Office.

- Provide training and support to business users on SAP Commerce functionalities.

Required Skills & Qualifications:





- Experience:5+ years as a Business Analyst inSAP Commerce (Hybris)

- Strong understanding ofB2B/B2C eCommerceprocesses and customer journeys.

- Knowledge ofSAP Commerce modules(Product Content Management, Order Management, Customer Service, etc.).

- Experience withAgile/Scrummethodologies and writing user stories.

- Hands-on experience withJIRA, Confluence, and other project management tools.

- Solid communication and stakeholder management skills.

- Ability to troubleshoot and provide solutions for business process issues.

- Experience inSAP ERP or S/4HANAintegrations with SAP Commerce.

- Experience working with cloud-based deployments (e.g., SAP Commerce Cloud).

Qualifications

B.E./B.Tech

Preferred Qualifications:

- SAP Commerce (Hybris) certification is a plus.

- MBA in Sales & Marketing

📌 SAP Commerce Business Analyst (India)
🏢 Robert Bosch
📍 India