Owns a portfolio of solutions and systems (applications) and manages its lifecycle - analysis, design, implementation/adoption, optimization, and end-of-life retirement of digital solutions, delivering advanced functional and business capabilities. Works hand-in-hand with a multi-disciplinary IT expert team (analysts/designers/developers/support) to deliver innovative digital solutions. Orchestrates functional and technical requirements analysis – with emphasis on experience, simplification, automation, efficiency, reliability. Oversees the development, optimization, implementation and adoption of solutions leveraging best-in-class mobile, web, desktop, cloud technologies. Identifies opportunities for innovating with digital capabilities aiming to accelerate Dow's digital transformation. The role is for Navi Mumbai office,

Responsibilities

- Requirements Analysis – Explores, analyzes, maps business and function requirements.
- Experience Mapping - Maps user journeys, user experience, user stories (user features) to facilitate employee experience (EX) / customer experience (CX) transformation.
- IT Solution/Application/System – owns/drives the full solution lifecycle, including functional / technical design – solution architecture, buy vs make decisions – integration of third-party off-the-shelf software, develops / integrates / tests / builds solutions – with ability to operate in both waterfall and agile environment , ensures compliance to corporate standards, architecture guidelines, and information security policies.
- Supports implementation and user adoption.
- Support - Selects and defines supplier and team support models.
- Performance - Defines controls,



measures and KPIs for solution performance and reliability.
- End-to-End Integration – Coordinates with other Managers for end-to-end process optimization and integration.
- Roadmaps – Defines a solution(s) portfolio improvement and innovation roadmap with proper sequencing and prioritization of projects; Help assess resource, technology, investment needed in delivering against the roadmap.
- Solution Expertise – supports and foster a community of solution experts and acts as a thought leader in his/her domain.
- Assist with workload analysis for team to ensure proper resource alignment for capacity planning.
- Assists with financial management by managing solution lifecycle costs.
- Works with stakeholders to understand and enable MA&D; activities, as needed.

Qualifications

- Bachelor's degree in IT discipline with minimum of 8 years of relevant experience.

Your Skills

- Strong experience is expected in SAP-SD (minimum 5 years), valuable experience on cross functional experience is appreciated. Also, cross-functional modules experience as integration point with MM and FI are also important.
- Strong experience on Intercompany and Indirect Tax are appreciated.
- Familiarity with accounts receivable, invoicing, credit management, and tax business processes.
- Familiarity with e-government/e-invoicing solutions like SAP Document & Reporting Compliance (DRC), Sovos, or equivalent platforms.
- Familiarity with design and configuration of SAP ERP (FI/CO, AR, SD billing modules), and/or OneSource technology platforms.
- Familiarity with system integrations, data management, and troubleshooting complex application issues.

Additional notes

No relocation support is provided on the role

📌 Associate Solution Manager (SAP Consultant - SD/FI/MM) (Mumbai)
🏢 Dow Chemical International Private
📍 Mumbai