Job DescriptionJob Description – Internal Sales Engineer / Executive NCompany: Hakke Industries NLocation: Jigani Industrial Area, Bengaluru NDepartment: Sales & Marketing NEmployment Type: Full-time NExperience Required: 2 to 6 years NQualification: Diploma / BE / B.Tech / MBA Marketing NAbout Hakke Industries NHakke Industries is one of South India's leading manufacturers of Street Lighting Poles, High Masts, Decorative Poles, Stadium Masts, Flag Masts, VMS Gantries, CCTV Poles, and Pre-Engineered Building Structures. NWe are expanding our internal sales team and are looking for energetic, responsible, and customer-focused Internal Sales Engineers / Executives to support enquiry handling, quotation preparation, customer follow-ups, CRM updates, and coordination with internal departments. NRole OverviewnTheInternal Sales Engineer / Executive will be responsible for handling customer enquiries, preparing quotations, coordinating with the design, estimation, production, dispatch, and finance teams, and supporting the field sales team in converting enquiries into orders. NThe candidate should havegood communication skills, basic technical understanding, strong follow-up discipline, and the ability to work in a fast-paced manufacturing environment. NKey Responsibilitiesn1. Enquiry Handling Nn Receive and understand customer enquiries through email, phone, WhatsApp, website, LinkedIn, field sales team, and existing customers. N Study customer requirements, drawings, BOQs, specifications, and technical documents. N Clarify technical and commercial requirements with customers. N Enter all enquiries into CRM or internal tracking system. Nn2. Quotation Preparation Nn Prepare techno-commercial quotations as per customer requirements. N Coordinate with design,estimation, and management for pricing and technical inputs. N Ensure quotations are accurate, professional,



and submitted within timelines. N Maintain proper recordsof all quotations, revisions, and customer communication. Nn3. Customer Follow-up Nn Follow up with customers for submitted quotations. N Track enquiry status, quotation status, negotiation status, and order status. N Support the sales team in closing orders. N Maintain regular communication with customers and update follow-up remarks in CRM. Nn4. Sales Coordination NCoordinate with internal departments such as: Nn Designn Estimation N Productionn Planning N Purchasen Quality N Dispatchn Finance N Field Sales Teamn Nto ensure smooth customersupport and order execution. N5. CRM & Documentation Nn Update CRM daily with enquiry details, quotation status, follow-up notes, and next action dates. N Maintain customer database and enquiry records. N Keep proper documentation of RFQs, drawings, BOQs, quotations, purchase orders, and correspondence. N Ensure no enquiry or customer follow-up is missed. Nn6. ReportingnPrepare and submit daily / weekly reports on: Nn New enquiries received N Quotations prepared N Follow-ups completed N Pending quotationsn Orders received N Lost enquiriesn Customer feedback N Important pending actions NnRequired Skills Nn Internal Sales N Sales Coordinationn Technical Sales N B2B Salesn Industrial Sales N Quotation Preparation N Customer Follow-upn CRM Updating N Microsoft Exceln Email Communication N Coordination Skills N Basic Technical Understanding N Documentationn Reporting / MIS NnPreferred IndustryExperience NCandidates from the following industries will be preferred: Nn PEB / Pre-Engineered Buildings N Structural SteelnSteel Fabrication N Lighting Poles / High Masts N Electrical Infrastructure N EPC / Infrastructure Projects N Industrial Manufacturing N Building Materialsn Capital Equipment N Engineering Products NnQualificationn N Diploma in Mechanical /Civil / Electrical Engineering N BE / B.Tech in Mechanical / Civil / Electrical Engineering N MBA Marketing can also be considered if the candidate has technical sales experience NnExperience Required Nn Internal Sales Executive: 2 to 4 years N Internal Sales Engineer: 3 to 6 years NnFreshers are not preferred for this position because the role requires quotation handling, customer follow-up, and internal coordination experience. NCandidate ProfilenWe are looking for candidates who are: Nn Good in communication N Strong in follow-up N Comfortable with Excel and CRM N Able to understand technical requirements N Disciplined in documentation N Capable of coordinatingwith multiple departments N Target-oriented and customer-focused N Willing to work from our Jigani office NnKey Performance Indicators Nn Enquiry response time N Quotation turnaround time N Number of quotations submitted N Follow-up completion N CRM update accuracy N Conversion supportn Customer communication quality N Internal coordination efficiency N Daily reporting discipline NnWhy Join Hakke Industries? Nn Opportunity to work with one of South India's Leading Manufacturers in Poles, High masts, and PEB structures. N Exposure to infrastructure, industrial, and EPC project customers. N Opportunity to learn technical sales, quotations, project coordination, and CRM-based sales management. N Career growth opportunity within a rapid-expanding manufacturing company. N

📌 Inside Sales Engineer (Karnataka)
🏢 Hakke Industries
📍 Karnataka