Job DescriptionHiring: Customer Support Specialist – Thai Language | Jaipur | 10–11 LPA NLocation: Jaipur NExperience: 6 Months – 1 Year (Customer Support/BPO) NWork Mode: Work From Office / Work From Home (as per business requirement) NWorking Days: 5.5 Days a Week NWe are looking for Thai-speaking Customer Support Specialists who are passionate about delivering exceptional customer service and providing support to international customers. NKey Responsibilities: Nn Handle customer queries via Voice, Email, and Chat. N Resolve customer issueswhile ensuring a high level of customer satisfaction. N Document customer interactions accurately in the CRM system. N Meet performance metrics such as AHT, FCR, and CSAT. N Escalate complex issuesto the appropriate internal teams when required. NnRequired Skills: Nn C1 Level proficiency in Thai (written and spoken) is mandatory.
N Good communication skills in English. N 6 months to 1 year of experience in International Customer Support/BPO. N Basic knowledge of CRM tools and MS Office. N Comfortable working in a fast-paced, customer-focused environment. N Willingness to work in rotational shifts and a 5.5-day workweek. NnEligibility: Nn Graduate in any discipline. N Undergraduates with relevant customer support experience may also be considered. NnWhy Join Us?n N Competitive salary package. N Comprehensive training and development. N Global work workplace. N Excellent career growthopportunities. NnInterested candidates can share their updated resume or reach out directly for more details. [email protected]
📌 International Customer Service (Shahpura)
🏢 JMD Technologies
📍 Shahpura
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