Job DescriptionPlease find the JD. NRole - Sales Executive NLocation- TirupatinResponsibilties:- N1. Responsible for achieving daily / weekly / monthly targets as specified by the BM N2. Maintain & follow grooming standards as specified in the SOP Manual N3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual N4. Responsible for handling enquiries through Walk-in, Telephonic, Email, City PSA & Travel Agents N5. Ensure that the customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city PSA & TAs N7. To maintain query turnaround time as per SOP N8. Initiate tele sales calls for follow-ups & closure of sales bookings N9. Responsible for coordinating with the service team for the post-sale process N10. Maintain Daily Sales Report N11. Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on recent offers N12.
Responsible for maintaining Customer Satisfaction levels @ min 95% during the entire customer interaction N13. Adhere to company policy and systems N14. Ensure zero monetary losses by cancellation of liabilities and timely collections N15. Ensure minimal risk-related exposure for the organisation by doing all necessary due diligence. N16. Ensure compliance to systems and processes as per audit requirements. N17. Ensuring Business Losses are reduced. N18. Attending to customerescalations and resolving them in a timely manner. N19. Identify new revenue generation opportunities for distribution expansion and ensuring repeat business opportunities N20. Understanding the market and gaining competition insights and accordingly changing plans and strategy. NRequirments:- NHSC/ Bachelors degree in any related field. N1 to 3 years of experience in travel sales NStrong verbal and writtencommunication skills to handle enquiries across multiple channels.
📌 Sales Executive (Dasaripalem)
🏢 Thomas Cook India
📍 Dasaripalem
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