Job DescriptionYears of experience required: Proven experience of 10-12 years in facility management or club operations. NRoles & Responsibilities: NFacility Managementn
- Oversee the maintenance, cleanliness, and functionality of all club areas (gym floor, locker rooms, pool, spa, studios, etc.). N
- Coordinate with vendors, technicians, and contractors for repairs, servicing, and facility upgrades. N
- Ensure all equipment isin working order and regularly serviced. N
- Maintain compliance with health and safety regulations, including fire safety, sanitation, and emergency protocols NClub Operationsn
- Manage day-to-day club operations, including front desk, membership, and fitness staff. N
- Implement and monitor standard operating procedures (SOPs) to ensure high operational efficiency. N
- Track key performance indicators (KPIs) and implement strategies to achieve revenue and retention goals. N
- Manage inventory and procurement for club supplies and consumables. NStaff Supervision & Development N
- Recruit, train,



and manage club staff including trainers, customer service, maintenance, and support staff. N
- Schedule and supervise shifts to ensure proper staff coverage and performance. NFoster a positive team workplace and provide ongoing coaching and development opportunities. NMember Engagement & Customer Service N
- Ensure a high standard of customer service and satisfaction across all touchpoints. N
- Handle member complaints and concerns with professionalism and prompt resolution. N
- Organize events, challenges, or member engagement initiatives to promote retention and community. NBudgeting & Financial Oversight N
- Assist in preparing andmanaging club budgets and expenses. N
- Monitor revenue streams(memberships, personal training, classes) and control operational costs. N
- Generate and review operational reports and financial performance data

📌 Club Manager (Kalyan)
🏢 Ileseum Clubs
📍 Kalyan