Job Description

Role: Wintel Engineer
Location: Bangalore

Experience: 5–10 years

Enterprise experience is mandatory.

No theoretical knowledge – hands-on experience required.

Mandatory Skills:

Microsoft Windows

Linux

VMware

Azure

Preferred Skill Combinations (Either one):

Windows + Linux (Average VMware)

Linux + VMware (Average Windows)

Good to Have:

Scripting

Communication:

Strong communication skills are important as the role involves working with American clients.

Interview Process:

First Round – Face-to-Face

Second Round – Virtual

Qualifications:

BE / B. Tech / M. Tech / MSc / MCA qualification or equivalent

Certification on the latest track of Microsoft

ITIL Certified

Experience:

Minimum 7–9 years of experience as System Administrator in Microsoft Wintel Domain.

Solid scripting skills and experience working with automation tools.

Key Responsibilities:

This is a key requirement for an L3 Engineer. A solid foundation in Computer Science principles in terms of filesystems, processes, network stack, protocols, etc., is necessary for a candidate to perform as expected at a senior position.

Manage Microsoft Servers like Hyper-V, Active Directory, DHCP, DNS, SQL, etc.

Candidate is expected to know these servers/technologies beforehand along with the ability to learn quickly.

Troubleshoot problems with deployed servers or perform new deployments from scratch.

Understand client requirements, identify possible issues with the current setup, present new architectures, and migrate from existing setups to new setups with minimum downtime and no data loss.

Work with L1/L2 engineers and provide leadership to prepare them for L3 support activities.

Travel to different cities for infrastructure setup, meetings, and discussions as required.

Support infrastructure remotely over VPN and SSH using shell commands without relying on GUI access.

Maintain confidentiality of root access, passwords, keys, and client information.

Maintain documented procedures such as Disaster Recovery for OS Infrastructure.

Collaborate with team members, software vendors, and technical staff to develop, design, implement, and improve systems.

Automate tasks using Shell scripting or configuration management tools such as Ansible and Puppet.

Leverage internal technical expertise, knowledge base, community forums, and internal tools to provide effective customer solutions.

Resolve single and cross-technology incidents independently.

Lead team members in resolving complex or cross-technology incidents.

Identify, manage, and lead technical escalations.

Participate in formal escalations during crisis situations.

Perform proactive and reactive Problem Management, including trend and root cause analysis.

Independently prepare, review, implement, rollback, and test change plans.

Perform risk and impact analysis for changes and participate in Change Advisory Board activities.





Apply patch and security changes as per policy.

Monitor patch compliance and analyze compatibility with customer and internal environments.

Ensure Configuration Management Database (CMDB) entries are complete and accurate.

Provide feedback to improve internal and vendor-provided products and services.

Technical Skills:

Expert knowledge of Microsoft Windows Server 2008/2012/2016 Administration (Installation, Configuration, Management).

Expert knowledge of Virtualization: VMware, Microsoft System Center, Hyper-V Administration.

Expert knowledge of Microsoft troubleshooting tools and techniques, including OS hardening and vulnerability assessment.

Knowledge of TCP/IP, DHCP, DNS, and troubleshooting.

Knowledge of Power Shell scripting.

Knowledge of Active Directory Group Policies.

Working knowledge of Linux systems.

Cloud knowledge: Azure and AWS.

Understanding of Backup technologies.

Knowledge of Anti-virus, Compliance, Patch Management, and Storage.

Understanding of Storage technologies.

Experience supporting enterprise-class Data Centers.

Hands-on experience with physical server installation.

Familiarity with Microsoft Azure-based solutions.

Familiarity with MS SQL and MySQL is an added advantage.

ITIL Process knowledge (Incident, Problem, and Change Management).

Exceptional communication skills.

Core experience with Windows Performance.

Ability to troubleshoot Windows Performance-related incidents across all Windows OS versions.

Excellent knowledge of Windows components (BIOS, Registry, CPU, Memory, DNS, DHCP, etc.).

Experience troubleshooting Windows Production Server Performance issues (Server Crash, No Boot, Memory Leaks, Sluggish Servers, Unresponsive Servers).

Good knowledge of User Mode and Kernel Mode in Windows environments.

Excellent knowledge of Windows Registry keys.

Ability to troubleshoot No Boot issues in production environments.

Experience analyzing and configuring Memory Dumps.

Good understanding of Windows Operating System Architecture.

Strong troubleshooting skills using CMD.

Knowledge of Sysinternals tools.

VMware (ESXi, vCenter, vSAN).

VMware availability technologies – Site Recovery Manager, vMSC.

MS Windows Server / Hyper-V.

Linux – RHEL, SLES, CentOS, etc.

Knowledge of troubleshooting Windows Performance issues on Azure and AWS.

Ability to identify hidden processes causing memory leaks.

Perform troubleshooting on Windows Performance issues.

Troubleshoot complex issues on on-premises and virtual servers (Azure/VMware).

Handle high-volume and complex support cases.





Research complex issues using internal documentation and knowledge bases.

Proven experience designing and implementing Microsoft Azure solutions.

Strong knowledge of Azure IaaS, PaaS, and SaaS services.

Familiarity with Azure security and compliance features.

Proficiency in Power Shell and Python scripting for automation.

Experience with source control systems and CI/CD pipelines.

Azure certifications such as Azure Administrator Associate or Azure Solutions Architect Expert are an advantage.

Business Skills:

Strong written and verbal communication skills.

Business judgment and decision-making skills.

Negotiation skills.

Time and resource management.

Complex problem-solving ability.

In-depth product knowledge.

Creativity and teamwork.

Knowledge of quality processes.

Political astuteness and sensitivity in dealing with diverse cultures.

Ability to learn quickly.

Experience interacting with and supporting Level 1 support teams and customers.

Team player with the ability and willingness to motivate and support other engineers.

If you'd like, I can also Format this into a recruiter-friendly one-page JD suitable for posting on Linked In, Naukri, or Indeed without changing the content.

S.no Req id Name of the recruitment vendor Candidate Name Contact Number Email ID Vendor name Position Applied Current Company Experience (Years) Current CTC Expected CTC Notice Period Location Remarks Recruiter

Pre-screening Questions:

Windows Server (5 Questions)

What are the five FSMO roles, and what is the purpose of each

How would you troubleshoot a user who is unable to log in to Active Directory

What is the difference between NTFS permissions and Share permissions

How would you investigate a Windows server experiencing high CPU or memory utilization

What is the difference between a Domain Controller and a Member Server

VMware (5 Questions)

What are the main components of VMware vSphere

What happens during a vMotion operation

What is the difference between VMware HA and DRS

How would you troubleshoot a datastore that is running out of space

What are the common reasons a virtual machine fails to power on

Linux (5 Questions)

Which commands do you use to check CPU, memory, and disk utilization in Linux

How do you identify the process consuming the highest CPU or memory

Can you explain the Linux boot process

What is the difference between a hard link and a symbolic link

How would you troubleshoot an SSH connectivity issue to a Linux server

Azure Local (Azure Stack HCI) (5 Questions)

What is Azure Local (formerly Azure Stack HCI), and what are its key components

What is Storage Spaces Direct (S2D), and how does it work

How would you troubleshoot a cluster node that becomes unreachable

How do you check the health of an Azure Local cluster

What are the prerequisites for deploying an Azure Local cluster

📌 Windows Engineer (Bengaluru)
🏢 Tailored Management
📍 Bengaluru