- eExperience in handling customer issues, escalation calls, case management, and coordinating with cross-functional team
- sExcellent verbal and written communication skills in English with strong comprehension abilitie
- sGood working knowledge of computers, including proficiency in MS Office applications, web-based tools, email systems, and data entry activitie
- sAbility to analyze information accurately and maintain attention to detai
- lWillingness to work in a 24x7 environmen
- tOpen to working from the offic
e
Job Descripti
- onResponsible for calling insurance companies in the US to analyze claim status and follow up on outstanding Accounts Receivable (A
- R)Capable of identifying, capturing, and documenting denial reasons accurate
- lyUpdate claim status, notes,
and actions in the respective systems and databas
- esCoordinate with internal teams to resolve claim-related issues and ensure timely closu
- reMeet productivity, quality, and compliance targets as defined by the proce
- ssMaintain confidentiality and always adhere to client and organizational policie
s.
Earn certifications in these skills
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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📌 Customer Service Representative - Fresher (Kolkata)
🏢 The Hird
📍 Kolkata
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