Consultant - Technical Support (Bengaluru)

Consultant - Technical Support (Bengaluru)

31 Jul
|
Important Business
|
Bengaluru

31 Jul

Important Business

Bengaluru



Manage incoming phone calls


Identify and assess customers’ needs to achieve satisfaction


Build sustainable relationships and trust with customer accounts through open and interactive communication


Provide accurate, valid and complete information by using the right methods/tools


Meet personal/customer service team sales targets and call handling quotas


Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


Follow communication procedures, guidelines and policies


Take the extra mile to Delight customers


📌 Consultant - Technical Support (Bengaluru)
🏢 Important Business
📍 Bengaluru

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