Job Description

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world's subscribers.

Role Summary

To support Mavenir product and system solutions in a specific technology area with defined customers prospects.

Main Responsibility Area: MS solution Architect for IMS & support in product and solutions level. Expertise and demonstrated competence in IMS technology area, supporting others. Understanding client needs, identifying solutions to non- standard queries; actively creating business opportunities.

Understanding internal/external business issues.

Key Responsibilities

- Ability to explain 4G/3G/2G Core (Voice Core & Packet Core), VoLTE/VoLTE, solutions and architectural changes to global telecom customer teams
- LLD and HLD designing for VoLTE and related IMS network
- Ensuring smooth VoLTE operations and effective customer management
- Troubleshooting of E2E network issues, Trace analysis & coordination with all stakeholders
- TECHNICAL expertise in VoLTE solutions, Voice Core # IMS/ VoLTE (CFX, TAS), SBC, MRF, DRA, 4G/3G Core network, eNode-B etc
- Mobile core technologies, including 3gpp, IMS Virtualization, M2M and LTE is helpful
- Awareness of telecom evolution topics Cloudification, VMware, Open Stack, Containerization, ZTS




- Candidate shall have working experience in VoLTE including GSM/4G mobile core network/switching of any vendor.
- Must have Shell Scripting & Linux experience
- Responsible for providing end to end support in MS Operation work.
- Ready to work in shift and different time zone based on requirements.
- Knowledge about Cloud, VMware, Front End Containerization, TECHNICAL EXPERT Core Network, Open Stack
- Knowledge of Telecom Operation management systems, Network performance, quality management, SLA Mgmt

Job Requirements

- Essential:
- Minimum of 6-10 years experience in using relevant networking protocols
- Bachelor / Master's degree or equivalent
- Previous experience as an IMS TECHNICAL EXPERT for VoLTE or related experience
- Fluency in English both verbal and written
- Other languages are of advantage
- Desirable Professional background Areas
- Managed Services
- Outsourced Operations
- NOC Operations
- Production Change Management
- Maintenance and Support
- 4G, LTE, IMS, Messaging Rollouts
- Desirable Personal Attributes
- Collaborative and Team Player
- Open to current ideas, adaptable
- Detail Oriented, must be able to run on the ground with the engineers
- Conservative in taking risks that lead to mistakes in the field
- Aggressive in driving to solutions and conclusions to issues
- Requires Minimum Supervision. Self-Starter – Can Do Attitude
- Highly adept in managing rollout risks
- Previous experience working for global organizations.
- Strong negotiating and expediting skills.
- Ability to work in fluid, fast-paced, global environment.
- Ability to be quick, agile, and highly responsive.
- Strong interpersonal skills, a team player
- Six Sigma or Total Quality Management certification a plus

📌 IMS Support Engineer (Gurugram)
🏢 Mavenir
📍 Gurugram