Job Description

- 18+ Overall experience with Development or Business SME background.
- 5+ years experience in P&C; domain.
- 5+ years experience project management and delivery
- Delivery and Project management of at least 2 PAS team with 30+ team size.
- Experience with onshore and offshore engagement models.
- Good written and verbal communication skills
- Positive attitude, multitasker, should be able to work under stressful situations
- Excellent team management skills
- Project management qualification (PMP) or equivalent will be preferred
- Valuable understanding of SDLC and waterfall/agile project methodologies
- Knowledge of project management techniques and tools
- Experience in strategic planning, risk management and/or change management

Proficiency in project management software tools MS Project, Jira, Dev Ops etc

The ideal candidate is a leader who can successfully develop and manage a diverse team. You will solve client problems while providing exceptional service and help develop new business opportunities.

Management and Leadership of Teams: 30%

- Supervise a team of business analysts, developers, technical leaders, technical managers, and business analyst managers responsible for Duck Creek Policy applications.
- Mentor and develop team by guiding on technical pathways ensuring the growth of the team's technical capabilities while fostering a collaborative work environment.
- Provide leadership in resource allocation, and defining continuous improvements around people, process and technology.

Stakeholder Communication and Strategic Initiatives: 15%

- Regularly communicate with senior management and IT stakeholders to assess needs, prioritize team's bandwidth, discuss on team's aspirations,



skill indexes and align with stakeholder's strategic decisions/strategies.
- Participate in discussions with stakeholders on the roadmap, plan and help in executing customer strategic initiatives as directed and track the progress across all.
- Lead monthly business review meetings with stakeholders and discuss the monthly business & release outcomes, along with the trends across production tickets and discuss ways to reduce the ticket count.
- Drive tool discussions to garner customer systems relevance across.

Budget and Resource Management: 25%

- Oversee the budgeting and financial planning for Duck Creek Policy system-related projects, ensuring staffing is adequately available and as per contractual SLAs with customer.
- Ensure that the gross margin across the project is maintained

Reporting to Senior Leadership: 15%

- Provide regular executive-level reports on the progress of Duck Creek Policy system projects, highlighting achievements, challenges, and upcoming milestones.
- Advise senior management on risks, opportunities for process improvements, and the future direction of policy system technology.

Organization Practice Initiatives: 15%

- Participate in RFIs across other Duck Creek accounts/projects and solution Duck Creek policy systems
- Participate in Duck Creek conference to help support business sales team in establishing newer logos/accounts
- Participate in market benchmarking of organization wide roles-based Duck Creek salary inputs.
- Provide technical feedback on tools created for better efficiency and effort reduction across Duck Creek systems and suggest on
- Oversee the implementation and optimization of Duck Creek Claims solutions, ensuring they meet the specific needs of the organization.
- Determine strategies for platform upgrades, technological advancements, and system integration.

📌 Duck Creek (Director) (Gurugram)
🏢 Talent Toppers
📍 Gurugram