Customer Service Executive

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,00,001 ₹ 2,00,000 - 3,00,001 /year

Experience

1 year(s)

1 year(s)

Apply By

30 Aug' 26

Posted few hours ago

Job

Be an early applicant

About the job

The Client Servicing Executive is the primary liaison between our creative studio and its clients, ensuring seamless communication, timely delivery, and exceptional service. They embody our studio's values of clarity, empathy, and disciplined execution, translating client needs into actionable workflows for the creative team.

Key Responsibilities:

1. Act as the first point of contact for clients, maintaining warm yet professional communication.
2. Gather, document, and clarify client requirements, ensuring alignment with project scope and brand vision.
3. Coordinate with internal teams to assign resources, track progress, and manage deadlines.
4. Anticipate client needs and proactively suggest solutions, ensuring projects run smoothly.
5. Prepare quarterly workflow plans and status updates, reinforcing accountability and transparency.
6. Uphold the studio's commitment to exclusivity, legacy, and dignified service in every interaction.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Mumbai only

Other requirements

Strong interpersonal and communication skills, adaptable to formal or conversational tones.

Organisational rigour with attention to detail in scheduling,



documentation, and reporting.

Ability to balance client expectations with creative and operational realities.

Skilled in conflict resolution and boundary-setting, ensuring fairness and mutual respect.

Deep appreciation for brand storytelling and creative processes, enabling meaningful client engagement.

Empathetic yet assertive communicator.

Proactive problem-solver with a client-first mindset.

Comfortable working in high-pressure, fast-paced creative environments.

Committed to building long-term client relationships anchored in trust and clarity.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 3,00,001 /year

Annual CTC breakup:

1. Fixed pay: ₹ 1,20,000 - 2,20,000 /year

2. Variable pay: ₹ 80,000 - 80,001 /year

Perks

Informal dress code 5 days a week

Number of openings

1

About Pavan Java Studio

We are a boutique creative studio specialising in brand strategy and marketing communications for leading corporates and premium brands. We partner with businesses to craft compelling narratives, elevate brand experiences, and deliver impactful communication solutions across multiple touchpoints.

Activity on Internshala

Hiring since July 2026

1 chance posted

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📌 Customer Service Executive (Mumbai)
🏢 Pavan Java Studio
📍 Mumbai