Job Title: AP Customer Service Specialist
Experience: 2+ Years
Location: Remote
Employment Type: Full Time
Salary: 5.5 7.5 LPA

Job Summary

We are looking for an experienced Accounts Payable (AP) Customer Service Specialist to manage end-to-end AP operations for assigned clients. The role involves invoice processing, payment handling, vendor/client communication, email management, and ensuring accurate and timely completion of AP activities.

Key Responsibilities

- Manage client/vendor/controller communications through the AP mailbox and provide timely responses.
- Process invoices accurately by validating vendor details, account codes, and supporting documents.
- Perform payment processing activities including urgent check requests, weekly pay controls, and vendor payments.
- Handle special payment requests related to tax departments, garnishments, licenses, and other requirements.
- Research and resolve invoice/payment-related queries from clients and vendors.
- Validate and enter invoice data with high accuracy.
- Pull utility invoices from online portals, track, and process payments.
- Process EDI files and maintain required cross-reference tables.
- Handle stop payments, void checks,



and invoice adjustments.
- Ensure all assigned client invoices are processed and paid as per requirements.
- Provide backup support for additional client accounts when required.
- Prepare vendor statements and participate in internal/client meetings and training sessions.

Required Skills & Qualifications

- Minimum 2+ years of Accounts Payable experience.
- Strong invoice processing and payment processing knowledge.
- Excellent data entry/keying skills with attention to accuracy.
- Ability to manage multiple tasks and meet deadlines.
- Robust communication skills with clients, vendors, and internal teams.
- Customer-focused approach with empathy, patience, professionalism, and adaptability.
- Strong problem-solving and analytical skills.
- Self-motivated with the ability to work independently.
- Detail-oriented with good organizational skills.

Preferred Skills

- Experience working with AP systems, ERP tools, EDI/OCR processes.
- Experience handling vendor queries and client-facing AP operations.

Salary

5.5 LPA 7.5 LPA (Based on experience and skills)

📌 Accounts Payable Customer Service-Remote (West Bengal)
🏢 Linkstrat Business Solution
📍 West Bengal