Company Name: eClerx Services

Company website link: www.eclerx.com

Job Description SPM (Web Ops Manager)

Designation: SPM

Functional Role: Web Ops Manager

Location: Mumbai | Pune | Chandigarh

Shift: Any Combination (APJ / EMEA / US)

Experience: 10+ years in web operations, digital platforms, or web project management

Key Responsibilities

- Oversee website operations, content publishing, updates, and QA across WordPress, AEM, and Contentful.
- Establish content governance, workflows, and publishing standards.
- Ensure content is accurate, compliant, SEO-friendly, and up to date.
- Collaborate with engineering teams to deliver new features and enhancements.
- Guide frontend best practices (HTML, CSS, JavaScript).
- Oversee QA, testing, and release management.
- Lead website migration initiatives including CMS upgrades and re-platforming.
- Manage content mapping, URL structures, and 301 redirects.
- Preserve SEO, performance, and business continuity during migrations.
- Lead and mentor web producers, content editors, and junior developers.




- Drive resource planning, workload allocation, and performance management.
- Monitor traffic, engagement, conversions, Core Web Vitals, UX, accessibility, and site speed.
- Partner with analytics teams for data-driven optimization.

Required Skills & Qualifications

- Hands-on experience with WordPress, AEM, or Contentful.
- Robust knowledge of HTML, CSS, JavaScript, and web architecture.
- Experience managing Agile/Scrum web projects.
- Knowledge of Core Web Vitals, page speed, SEO fundamentals.
- Experience leading enterprise website migrations and digital transformation.
- Excellent stakeholder management, communication, and leadership skills.
- Experience with enterprise CMS/Digital Experience Platforms (DXPs).

Interested candidates can mail their resume to [email protected] or can call on (phone hidden)

Thanks,

Vivek Gopal

Talent Acquisition

eClerx Services

📌 Web Operations Manager (Chandigarh)
🏢 eClerx
📍 Chandigarh