- Provide technical support to high-profile clients, ensuring timely resolution of their IT-related issues.
- Manage and maintain complex software applications, including Active Directory, MS Office, Outlook configuration, and Mac support.
- Troubleshoot hardware and software problems using various diagnostic tools and techniques.
- Collaborate with other teams to resolve complex technical issues that require escalation.
Job Requirements :
- 9-12 years of experience in end-user support or similar role.
- Solid knowledge of active directory management and troubleshooting.
- Proficiency in managing multiple operating systems (Windows/Mac) and popular productivity software such as MS Office.
📌 VIP Support Engineer (Maharashtra)
🏢 ValuePoint
📍 Maharashtra
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