- 11+ years of IT experience with 3+ years as a ServiceNow Architect.
- Strong expertise in ServiceNow HRSD, HR Case Management, Employee Centre Pro, and Lifecycle Events.
- Experience with Flow Designer, Integration Hub, REST/SOAP APIs, and ServiceNow platform architecture.
- End-to-end HRSD implementation and client-facing experience.
- CSA certification required; CIS-HRSD preferred.
Responsibilities:
- Design and architect scalable HRSD solutions.
- Lead HRSD implementations and integrations.
- Gather business requirements and provide technical solutions.
- Review technical designs, mentor developers, and ensure ServiceNow best practices.
- Collaborate with stakeholders to deliver high-quality HRSD solutions.