Key Responsibilities

- Customize and configure Dynamics 365 CRM (Customer Engagement) modules including entities, forms, business rules, workflows, and dashboards.
- Implement automation solutions using Power Automate (flows for approvals, integrations, notifications, and data processing).
- Develop Canvas Apps and Model-Driven Apps using Power Apps.
- Write and maintain plugins and custom code components using C#, JavaScript, and CRM SDK.
- Collaborate with cross-functional teams for requirement analysis and solution design.
- Integrate CRM with external systems using REST APIs, connectors, and Power Automate.
- Troubleshoot and resolve CRM issues, ensuring smooth system performance.
- Participate in deployment activities, testing (UAT), and documentation.
- Ensure alignment with best practices, governance, and security guidelines.

Required Skills & Experience

- 34 years of hands-on experience with Dynamics 365 CRM (CE).
- Solid experience with Power Automate (Cloud Flows) and Power Apps.
- Solid understanding of Dataverse, entities, relationships,



security roles, and business process flows.
- Experience in C# plugin development, custom workflow activities, and CRM extensions.
- Knowledge of JavaScript, Form Scripting, Web Resources.
- Experience with integration concepts (REST APIs, Power Automate connectors).
- Familiarity with tools like XRM Toolbox, Plugin Registration Tool, Postman.

Good to Have

- Exposure to Power BI reporting.
- Experience with Azure Logic Apps or Azure Functions.
- Understanding of Agile methodologies.
- Microsoft Certifications such as PL-400, PL-200, MB-210/MB-230.

Qualifications

- Bachelor’s degree in Engineering, Computer Science, or related field.

Soft Skills

- Strong problem-solving and analytical skills.
- Good communication and interpersonal abilities.
- Ability to work both independently and within a team.
- Strong time management and task prioritization skills.

📌 Hiring - CRM Developer( MS Dynamic 365) - Naukri.com -Noida (Uttar Pradesh)
🏢 Info Edge
📍 Uttar Pradesh