SAI CPA Services is looking for a proactive Network Engineer / Computer Hardware & IT Support Engineer to manage and support the organization's IT infrastructure. The ideal candidate will be responsible for maintaining computer systems, resolving hardware and software issues, ensuring network security, monitoring IT systems, managing backups, and providing technical support to employees.

Key Responsibilities

1. Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT hardware.
2. Maintain and administer the office network, including routers, switches, Wi-Fi, internet connectivity, and VPN access.
3. Diagnose and resolve hardware, software, operating system, email, and network-related issues in a timely manner.
4. Monitor the health and performance of computers, servers, and network devices to ensure smooth day-to-day operations.
5. Install, configure, and regularly update antivirus, endpoint protection, and system security software.
6. Ensure timely installation of Windows updates, security patches, and software upgrades across all systems.
7. Perform regular data backups and assist in disaster recovery whenever required.
8. Create and manage user accounts, passwords, email accounts, and access permissions.
9. Protect company systems and data by implementing basic network security measures, monitoring unauthorized access, and following cybersecurity best practices.
10. Monitor storage utilization, backup status, internet performance, and system alerts using available monitoring tools.
11.



Coordinate with software vendors and internet service providers to resolve technical issues when required.
12. Maintain IT asset inventory, software licenses, warranties, and related documentation.
13. Assist with the installation, configuration, and maintenance of business applications and office productivity software.
14. Provide timely technical support to employees for day-to-day IT issues and ensure minimal downtime.
15. Maintain proper documentation of IT procedures, system configurations, and issue resolution.

Preferred Technical Skills

- Windows 10/11 Administration
- Basic Windows Server & Active Directory knowledge
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN)
- Routers, Switches, Firewalls, and Network Devices
- Hardware troubleshooting and computer maintenance
- Antivirus and Endpoint Security solutions (Microsoft Defender, Bitdefender, Sophos, etc.)
- Backup solutions and data recovery.
- Basic knowledge of network monitoring tools such as PRTG, ManageEngine OpManager, Zabbix, or similar is preferred.

Qualifications

- Bachelor's degree or Diploma in Computer Science, Information Technology, or a related field.
- Minimum 5 years of experience in Network Administration, IT Support, Computer Hardware/Software & Security.
- Solid troubleshooting, problem-solving, and communication skills.
- Ability To work independently and provide prompt technical support to end users.

How To Apply:-

Please mail your updated resume at [email protected] or Call/Whatsapp - (phone hidden) / (phone hidden)

📌 Urgent Opening: System Administrator / IT Support Engineer- Delhi
🏢 SAI Cpa Services India
📍 Delhi