Position Summary

We are looking for an enthusiastic and customer-focused Sales Executive who can convert inquiries into confirmed bookings while delivering an exceptional customer experience. The ideal candidate should have excellent communication skills, confidence in handling clients, and a passion for helping families preserve their precious moments.

Key Responsibilities

- Respond to all inquiries received via phone calls, WhatsApp, Instagram, Facebook, Google, and the website.
- Explain photography packages, pricing, themes, and available add-on services.
- Understand client requirements and recommend suitable shoot packages.
- Convert leads into confirmed bookings and achieve monthly sales targets.
- Schedule appointments and coordinate shoot dates with clients.
- Follow up with current, pending, and existing leads.
- Maintain accurate customer records in the CRM or lead management system.
- Coordinate with photographers, editors, and studio staff for smooth execution.
- Upsell premium albums, framed prints, wall art, and additional services.
- Handle customer concerns professionally and ensure high client satisfaction.
- Collect booking advances and assist with payment follow-ups.
- Request Google reviews and client referrals after successful shoot completion.

Skills Required





- Excellent communication skills in Hindi and English.
- Strong persuasion and negotiation abilities.
- Good understanding of customer relationship management.
- Basic computer knowledge (MS Office, Google Sheets, CRM).
- Comfortable using WhatsApp Business, Instagram, Facebook, and email.
- Positive attitude with a customer-first approach.
- Ability to work under sales targets.

Preferred Experience

- 13 years of experience in sales, customer support, telecalling, or business development.
- Experience in photography studios, maternity clinics, baby brands, event management, luxury retail, or hospitality will be an advantage.

Performance Indicators (KPIs)

- Monthly booking targets achieved.
- Lead-to-booking conversion rate.
- Average booking value.
- Customer satisfaction ratings.
- Response time to new inquiries.
- Client retention and referral generation.

Working Hours

- 11:00 AM – 7:00 PM (or as per company policy)
- Weekly off as per company schedule.

Salary

- Fixed Salary + Attractive Incentives
- Performance-based monthly and quarterly bonuses.

Career Growth

High-performing Sales Executives can grow into Senior Sales Executive, Sales Manager, Client Relationship Manager, or Business Development Manager roles.

📌 Required Inside Sales Executive For New Delhi
🏢 Neoveda Technologies
📍 Delhi