- Handle customer queries via phone, email, and WhatsApp.
- Coordinate with customers, vendors, and internal teams.
- Manage bookings, confirmations, amendments, and follow-ups.
- Resolve customer issues professionally and ensure timely service.
- Maintain operational records and daily reports.
- Ensure smooth execution of daily operational processes.
Required Skills
- Excellent communication skills in English and Hindi.
- Solid customer service and relationship management skills.
- Good coordination and problem-solving abilities.
- Ability to multitask and work under pressure.
- Basic knowledge of MS Excel, Word, Outlook, and Google Workspace.
- Positive attitude, attention to detail, and willingness to learn.
Qualification: Any Graduate
Experience: Freshers and candidates with 1-3 years of experience in Operations,
📌 Operations Executive (Delhi)
🏢 Flyshop
📍 Delhi
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