Role & responsibilities

- Managed inbound and outbound calls to prospective students regarding higher education opportunities.
- Counselled students on courses, universities, admission processes, eligibility criteria, and career options.
- Followed up with leads generated through digital marketing campaigns, walk-ins, and referrals.
- Converted qualified leads into admissions by providing timely guidance and regular follow-ups.
- Scheduled counselling sessions and coordinated with senior counsellors and admission teams.
- Updated student records, call logs, and follow-up activities in CRM.
- Achieved monthly calling and admission conversion targets.
- Resolved student queries professionally and ensured high customer satisfaction.

Preferred candidate profile

- Bachelor's Degree in any discipline (B.A., B.Com., BBA, B.Sc., BCA, etc.)
- Fresh graduates with excellent communication skills may also be considered.
- Candidates with 1+ year of experience in telecalling, tele counselling, admissions, or customer service will be preferred.

📌 Student Relationship Executive (New Delhi)
🏢 Megamind Consultants
📍 New Delhi