Key Responsibilities:

- Managed inbound and outbound calls to prospective students regarding higher education opportunities.
- Counselled students on courses, universities, admission processes, eligibility criteria, and career options.
- Followed up with leads generated through digital marketing campaigns, walk-ins, and referrals.
- Converted qualified leads into admissions by providing timely guidance and regular follow-ups.
- Scheduled counselling sessions and coordinated with senior counsellors and admission teams.
- Updated student records, call logs, and follow-up activities in CRM.
- Achieved monthly calling and admission conversion targets.
- Resolved student queries professionally and ensured high customer satisfaction

Preferred candidate profile

- Graduate in any discipline (Mandatory)
- Minimum 1 year of experience in Telecalling, Tele Counselling, Admission Counselling, or Customer Support, preferably in the Education/EdTech industry.
- Excellent verbal communication skills in English .
- Good computer knowledge and familiarity with CRM/MS Office.
- Robust interpersonal, persuasion, and follow-up skills.

📌 Tele Counselling (New Delhi)
🏢 Megamind Consultants
📍 New Delhi