- 6+ years of hands-on technical experience supporting, implementing, and integrating the Infor Workforce Management (WFM) suite (formerly known as Workbrain).
- Technical Expertise (Must-Have): Infor WFM Core: Robust technical knowledge of the Infor WFM platform, including its architecture, core modules (Time & Attendance, Scheduling, Accruals), and backend job processing.
- Integration & Data: Proven experience with Infor WFM's integration tools and APIs.
- Must have hands-on experience building and supporting interfaces for employee data, payroll extracts, and labor exports.
- Proficiency in related data formats (XML, CSV, Flat File) is essential.
- Database & SQL: High proficiency in writing complex SQL queries against the Infor WFM database (whether on Oracle or SQL Server) for the purpose of troubleshooting, data validation, and custom reporting.
- Pay Rules & Configuration:
Experience configuring and troubleshooting complex pay rules and accrual policies within the WFM application.
- Desirable Skills: ETL Tool Knowledge: A strong understanding of how enterprise ETL tools like Oracle Data Integrator (ODI) or Informatica are used to connect to WFM. Direct experience is a major plus.
- Oracle EBS Knowledge: Familiarity with the data structures of Oracle HRMS (for employee data) and the import processes for Oracle Payroll or Oracle Projects is highly desirable.
- Scripting: Experience with scripting languages (e.g., Shell, Python) for automating file transfers and integration tasks.
- Reporting: Experience with reporting tools that may be layered on top of WFM (e.g., Cognos) is an advantage.
- Professional Skills: Excellent analytical and structured problem-solving skills. Strong communication skills, with the ability to collaborate effectively with HR/Payroll business users and other IT teams (Oracle, Integration, DBA).
- A proactive and detail-oriented approach to system support and troubleshooting.