We are looking for a energetic and professional Front Office Executive to manage Outpatient (OP) and Inpatient (IP) front desk operations. The candidate will be responsible for patient handling, registration, appointment scheduling, and coordination with medical and administrative team.
Outpatient (OP) Responsibilities:
- Patient registration and appointment scheduling
- Greeting and assisting patients/attendants
- Handling OP billing and receipts
- Managing patient records and data entry
- Coordinating with doctors and departments for smooth patient flow
Inpatient (IP) Responsibilities:
- Admission and discharge process handling
- Bed allocation and coordination with wards
- Preparing and maintaining IP records
- Coordinating with billing, insurance, and nursing teams
- Assisting patients and families with admission procedures