- Lead the development team in designing, developing, and implementing ITSM solutions using ServiceNow platform.
- Collaborate with cross-functional teams to identify business requirements and develop technical roadmaps for IT services management.
- Ensure high-quality delivery of projects by reviewing code reviews, testing plans, and providing guidance on best practices.
- Develop expertise in multiple modules such as Incident Management, Problem Management, Change Management, etc.
Job Requirements :
- 5-9 years of experience in ServiceNow development with a focus on ITSM implementation.
- Solid understanding of JavaScript programming language and its application in Servicenow development.
- Experience working with various modules within ServiceNow including Incident Management (ITOM), Problem Management (ITSM), Change Management (ITOM).
- Proven track record of delivering complex projects on time while ensuring quality standards are met.