Role & responsibilities

Key Responsibilities

- Design, develop, configure, and customize the ServiceNow platform.
- Develop and maintain applications using ServiceNow Studio.
- Customize forms, workflows, UI Policies, UI Actions, Business Rules, Client Scripts, and Script Includes.
- Configure Flow Designer, IntegrationHub, and Service Catalog.
- Develop and maintain ServiceNow REST/SOAP API integrations.
- Implement and support ITSM processes such as Incident, Problem, Change, Knowledge, and Request Management.
- Create reports, dashboards, and performance analytics.
- Troubleshoot platform issues and optimize application performance.
- Collaborate with business analysts, architects, QA teams, and stakeholders.
- Participate in ServiceNow upgrades, patching, and platform enhancements.




- Maintain technical documentation and follow development best practices.

Required Skills

- Robust experience with ServiceNow platform development.
- JavaScript, Glide API, GlideRecord, and ServiceNow scripting.
- Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions.
- Flow Designer and Workflow Editor.
- Service Catalog and Catalog Items.
- IntegrationHub.
- REST APIs and SOAP Web Services.
- Import Sets and Transform Maps.
- CMDB fundamentals.
- ACLs and Security Rules.
- Reports and Dashboards.
- Update Sets and Application Development.
- Git or source control knowledge is an added advantage.
- - Preferred candidate profile

PAN India Preferred

📌 Servicenow Developer (Uttar Pradesh)
🏢 Redolent
📍 Uttar Pradesh