Job DescriptionSpecialist – Faculty Operations Senior OfficerLocation

Hyderabad (Work from Office)

Shift

Mid Shift – 12:30 PM onwards

Function

Programme Administration – Business Operations

Reporting To

Associate Manager – Programme Administration

About GUS Education India (GEI)

GUS Education India (GEI) is the India operations arm of Global University Systems (GUS), one of Europe's leading international education groups. GEI provides end-to-end operational, digital marketing, technology, and student support services to GUS institutions and partner universities across the globe.

Driven by innovation and operational excellence, GEI enables world-class educational institutions to deliver exceptional student and academic experiences.

Role Overview

The Specialist – Faculty Operations Senior Officer plays a key role in supporting the operational and administrative activities of the Faculty Operations function.

Working closely with academic leaders, programme teams, and internal stakeholders, the role ensures the smooth coordination of academic governance, programme administration, curriculum management, and operational planning throughout the programme lifecycle.

The position requires excellent organisational skills, attention to detail, stakeholder management, and the ability to manage multiple priorities in a fast-paced academic environment.

Key Responsibilities1. Academic Governance

- Coordinate Faculty Boards and Academic Committee meetings.
- Prepare agendas, meeting papers and supporting documentation.
- Record meeting minutes and monitor action items.
- Support programme approval, modification and review processes.
- Maintain governance documentation and records.

2. Programme Administration

- Support operational activities across the programme lifecycle.
- Coordinate curriculum updates and programme changes.
- Assist with programme launches, modifications and closures.




- Maintain programme documentation and ensure data accuracy across systems.
- Support operational readiness for programme delivery.

3. Academic Process Coordination

- Support implementation of institutional academic processes.
- Coordinate student feedback activities and action tracking.
- Assist with planning and reporting activities.
- Ensure compliance with institutional policies and quality standards.

4. Faculty & Leadership Support

- Provide operational and administrative support to Faculty leadership.
- Coordinate meetings and maintain documentation.
- Assist programme teams with planning and delivery activities.
- Support day-to-day operational requirements of academic stakeholders.

5. Data Management & Reporting

- Maintain programme and operational records.
- Prepare reports for planning, governance and programme monitoring.
- Support data collection, analysis and reporting activities.
- Ensure timely and accurate operational reporting.

Reporting Structure

The role operates within a matrix management environment.

Reporting Manager

- Associate Manager – Programme Administration

The role also works closely with:

- Faculty Leadership
- Programme Teams
- ULaw Campuses
- Internal Business Operations Teams

Candidate ProfileQualifications

Essential

- Bachelor's Degree in any discipline.

Preferred

- Experience working in Higher Education or Academic Administration.
- Experience using Microsoft Office, CRM applications and SharePoint.

SkillsEssential

- Excellent written and verbal communication skills.




- Strong organisational and coordination skills.
- Advanced MS Office skills (Word, Excel, Outlook).
- Strong analytical and problem-solving ability.
- Ability to manage multiple priorities and deadlines.
- Excellent stakeholder management skills.
- High attention to detail and accuracy.

Desirable
- Experience within the education sector.
- Knowledge of academic governance and programme administration.

Behavioural Competencies

- Customer-focused mindset.
- Proactive and collaborative team player.
- Self-driven with strong ownership.
- Highly organised and dependable.
- Solutions-oriented with a "can-do" attitude.
- Comfortable working under pressure and meeting deadlines.
- Flexible to work extended hours when business demands require.

Working Hours

- 35 hours per week.
- Monday to Friday.
- Mid Shift (12:30 PM onwards).
- Flexibility to support occasional evenings and teaching weekends, with time off in lieu.

Employee Benefits

At GUS Education India, we believe our people are our greatest strength. We offer a comprehensive benefits package that supports your professional growth and personal well-being.

Benefits include:

- Comprehensive Medical Insurance
- Personal Accident Insurance
- Group Term Life Insurance
- Gratuity Benefits
- Shift Allowance (where applicable)
- Company Transport within GHMC limits
- Monday to Friday work schedule
- 45 days annual leave entitlement comprising:
- 24 Earned Leave
- 5 Casual Leave
- 5 Medical Leave
- 10 Public Holidays
- 1 Happiness Leave

Equal Chance

GUS Education India is an equal opportunity employer committed to fostering an inclusive workplace. We celebrate diversity and encourage applications from candidates of all backgrounds.

Employees are expected to uphold the organisation's values and comply with all policies relating to ethics, diversity, equality, health and safety.

📌 Specialist - Program Administration (Telangana)
🏢 GUS EDUCATION INDIA
📍 Telangana