Role & responsibilities

Vendor Management Manager PMO and GCC Operations

Location: Hyderabad
Experience: 6-8 years
Qualification: MBA in Business Management, Finance, Operations, HR or a related field
Industry: IT/ITES, Banking GCC or Global Capability Centre
Employment Type: Full Time - Contract - 2 Years

Role Summary

One of our prestigious Tech Banking client located in Hyderabad is looking for an experienced PMO Vendor Management professional to manage its staffing vendors is looking for an experienced Vendor Management professional to manage staffing vendors, vendor contracts, purchase orders, billing validation, compliance and vendor performance.

The selected candidate will also support department heads with budgeting, management reporting, stakeholder coordination, capacity planning and employee-engagement activities. The ideal candidate should have experience working in an IT/ITES or GCC environment and possess strong analytical, communication and stakeholder-management skills.

Key Responsibilities

Vendor Management Primary Responsibility

- Manage relationships with staffing and service vendors.
- Source suitable candidate profiles from vendor partners based on hiring requirements.
- Coordinate with hiring managers and vendors throughout the recruitment process.
- Maintain an adequate pipeline of vendor resources against current and anticipated requirements.
- Track vendor-supplied staff, including onboarding, deployment, timesheets and exits.
- Validate monthly vendor invoices against approved timesheets, agreed rates and contractual terms.
- Coordinate invoice submission and payment follow-up with Procurement and Finance teams.
- Raise purchase orders for new vendor resources in accordance with company policies.
- Ensure vendor contracts comply with internal Procurement, Legal and compliance requirements.
- Highlight contractual deviations and risks to the Procurement or Legal team.
- Support commercial negotiations,



contract renewals and rate discussions with vendors.
- Conduct monthly vendor-review meetings and evaluate vendor performance using agreed metrics.
- Maintain vendor-related MIS reports, documentation and compliance records.

Budget and Financial Support

- Support department heads in preparing headcount and staffing budgets.
- Track budget versus actual and forecasted expenditure.
- Monitor staff costs, vendor expenses, invoices and monthly accruals.
- Prepare financial dashboards and highlight cost trends, risks and variances.
- Support revenue billing and receivables tracking for applicable resources.
- Ensure accurate and timely submission of procurement and resource invoices to the Finance team.

Stakeholder Management

- Build and maintain effective relationships with internal stakeholders, vendors and support teams.
- Work closely with department leadership, Hiring, HR, Finance, Procurement and Legal teams.
- Provide regular updates on vendor hiring, staffing levels, billing, budgets and operational risks.
- Resolve vendor and operational issues in a timely and professional manner.
- Understand business requirements and recommend practical, cost-effective solutions.
- Support process improvements and automation initiatives.

Capacity and Operations Support

- Support department heads in monitoring seating capacity and infrastructure utilisation.
- Prepare capacity-utilisation reports and management dashboards.
- Assist in forecasting future seating and infrastructure requirements based on hiring and business plans.




- Coordinate with relevant teams to ensure that workspace and infrastructure capacity align with business requirements.
- Provide logistics and operational support and for large programmes and department-level initiatives.

Employee Engagement Support

- Coordinate department-level employee-engagement, CSR and wellbeing activities.
- Support monthly and quarterly team outings, celebrations and internal events.
- Coordinate with external vendors for event arrangements and commercial negotiations.

Required Skills and Experience

- 6-8 years of experience in vendor management, staffing operations, procurement coordination or business operations.
- Experience managing staffing vendors, resource requirements, contracts, purchase orders and invoice validation.
- Experience in headcount budgeting, expense tracking and management reporting.
- Experience creating dashboards and MIS reports for senior management.
- Good understanding of vendor governance, financial controls and operational risk.
- Experience working in an IT/ITES, banking or GCC setting is preferred.
- Strong stakeholder-management skills, including interaction with local and global teams.
- Strong negotiation, analytical and problem-solving abilities.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Excel, PowerPoint and other MS Office applications.
- Ability to manage multiple priorities and deliver within agreed timelines.
- Exposure to data analysis, reporting tools or process automation would be an advantage.

Preferred candidate profile

- MBA or equivalent postgraduate qualification in Business Management, Finance, Operations, HR or a related discipline.
- Experience supporting large technology departments or offshore development centres.
- Familiarity with staffing contracts, procurement processes and vendor-compliance requirements.
- Exposure to banking GCC operations, technology risk or control frameworks will be an added advantage.

📌 Immediate - Vendor Management Manager PMO and GCC Operations (Telangana)
🏢 Group FiO
📍 Telangana