Greetings !!!
We are looking for a highly skilled and experienced Patient Relationship Executive to join our team at Vijaya Diagnostic Centre Limited.
The ideal candidate will have 2+ years of experience in the field.
Roles and Responsibilities:
*Guide the customer for the required services and ensure their comfort in all the processes.
*Check patient readiness for requested tests. Like adequate fasting and etc
*Q-Line Management, Managing Token System for comfort of customers at billing counters
*Helps the customers in selecting packages for different tests and explains them about precautions and timings
*Ensure that all the customers are guided properly to undergo the tests within specified time
*Ensures that Collected samples reaches to the central laboratory as per the Existed Logistics route plan.
*Follow-up on samples dispatched with the processing center
*Keep a tab on report delays if any and promptly inform the concerned about the same
*Arrange for home delivery of MRI/CT/NM reports for patients convenience
*Collaborate with other branches in case of emergency service breakdowns, to transfer patients with minimum fuss
*Support billing desk during staff shortage
WORK LOCATION Dilsukhnagar, Himayatnagar, Madhapur, Karimnagar ,Manchierla, Vizag, JP Nagar(Bangalore)
Interested candidates can share their resume to
[email protected]
Kindly read the job description before approach us.
Regards,
HR
Vijaya Diagnostic Centre Limited.
📌 Patient Relation Executive - Hyderabad, Karimnagar, Vizag & Mancherial (Telangana)
🏢 Vijaya Diagnostic Centre
📍 Telangana