FacultyAccountability Actions Operations Senior Officer

Nature of The JobThe Faculty Operations Senior Officer provides operational and administrative support to ensure the effective coordination and delivery of operational activities within the CLIENT.
Working closely with the key stakeholders within the CLIENT, and academic staff, the role supports key academic processes across the programme lifecycle, including governance coordination, curriculum administration, and programme delivery activities.
The postholder helps ensure that academic processes are implemented consistently, programmes are operationally well organised, and information required for planning and reporting is maintained accurately.

Key Accountability Actions Specific Responsibilities:

1. Academic Governance and Committee Support
Support the coordination of academic governance processes within the CLIENT.

- Provide administrative and operational support for Faculty Boards and academic committees
- Prepare meeting documentation, agendas, and supporting papers
- Record and track actions arising from meetings
- Support the administration of programme approval, review, and modification processes
- Maintain accurate records relating to governance activities

1. Programme Operations Support
Provide operational support across the programme lifecycle.

- Assist with coordinating curriculum changes, programme introductions, and programme closures
- Support operational readiness activities for programmes and modules
- Maintain programme-related documentation and records

Help ensure programme information is accurate and up to date across relevant systems

3. Academic Process Coordination
Support the implementation of institutional academic processes within the CLIENT

- Support the monitoring of student feedback processes and action plans




- Coordinate the collection and organisation of information required for reporting and planning activities

Help ensure compliance with institutional policies and procedures

1. Support for Academic Leadership

- Provide day-to-day operational support to the CLIENT-based leadership and programme teams.
- Provide administrative support to senior stakeholders within the CLIENT as required
- Assist with coordination of meetings, documentation, and operational activities
- Support planning activities relating to programme delivery
5. Data Management and Reporting
- Support the collection and management of information required for operational planning.
- Maintain accurate records relating to programmes and academic activity
- Assist with producing reports to support CLIENT planning and governance processes
- Provide operational data to support programme monitoring and review activities at regular intervals.

In addition to the responsibilities listed above, the job holder may be required to perform other duties from time to time.
This job description is to be read in conjunction with the relevant Roles and Responsibilities Team Member Level document.

This job description is correct at July 2026. It may vary in consultation with the post holder to reflect changes within the marketplace, in Operations and the University of Law.

Desired Profile Qualification

- Bachelor's degree in a related field
- Proficient in Microsoft Office and CRM software
- Experience with SharePoint

Skills
Essential

- Excellent written and oral Communication skills




- Good IT skills with the ability to effectively use MS Office suite (particularly Word, Excel and Outlook)
- Experience with problem solving on a regular basis
- Liaison with internal and external customers and building effective working relationships at all levels.
- Managing, prioritising, scheduling of own tasks

Desirable

- Working in an educational environment

GUS Values

- GEI is an equal chance employer and encourages applicants from diverse backgrounds to apply.
- There is an expectation that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, safety policies of the company.

Benefits
- At GUS Education India, GEI we want employees to feel comfortable, bringing their passion, creativity, and individuality to work. We truly believe that diverse culture, backgrounds, and experiences drive innovation.
- The company offers comprehensive medical insurance to its employees, which include hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation. Considering that this role is for night shift, we provide additional competitive night shift allowance for all days worked.
- To make the daily commute easier, safe, and less stressful, company provides cab facilities to its employees to and from the workplace within the Greater Hyderabad Municipal Corporation limits.
- Company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 5 days of medical leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totalling to 45 days time off in a year.

📌 Specialist - Faculty Operations (Telangana)
🏢 GUS EDUCATION INDIA
📍 Telangana