We are looking for a highly skilled and experienced Telecaller to join our team. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

- Handle calls for collecting EMI's from delinquent customers professionally.
- Ensure 100% adherence to calling scripts and quality standards.
- Achieve daily resolution rates through effective communication and persuasion.
- Build strong relationships with customers to resolve issues promptly.
- Meet or exceed monthly targets set by management.
- Maintain accurate records of customer interactions and resolutions.

Job Requirements

- Minimum 1 year of experience in telecalling or collections, preferably in a financial services industry.
- Strong knowledge of financial products and services,



particularly home finance.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work in a team environment and meet targets.
- Familiarity with CRM software and other relevant tools.
- Solid analytical and organizational skills with attention to detail.
- Company name: IIFL HOME FINANCE.
- Industry: Financial Services.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Telecaller (Telangana)
🏢 IIFL home finance
📍 Telangana