Job Title: Technical Support Engineer
Experience: 1 - 5 Years
Location: Hyderabad
Work Mode: Work From Office
Employment Type: Full time
Required Skills:
- Technical Support / Help Desk
- Windows & Linux Basics
- Networking Fundamentals (TCP/IP, DNS, VPN)
- Troubleshooting Hardware & Software Issues
- Ticketing Tools (ServiceNow, JIRA, Zendesk)
- Active Directory & Office 365
- Excellent Communication Skills
- Customer Support
Responsibilities:
- Provide technical support to end users via phone, email, or chat.
- Diagnose and resolve hardware, software, and network issues.
- Log, track, and manage incidents using ticketing tools.
- Escalate complex issues to the appropriate teams.
- Install, configure, and troubleshoot systems and applications.
- Ensure timely issue resolution while meeting SLA targets.
- Maintain documentation and provide excellent customer service.
Interested candidates can share their updated resume to
[email protected].
📌 Technical Support Engineer (Telangana)
🏢 Tharare Global Solutions
📍 Telangana