- Own end-to-end CIC reporting for all bureaus (CIBIL, Experian, Equifax, CRIF).
- Ensure compliance with RBI and CIC guidelines on data submission, corrections, and customer dispute handling.
- Monitor data quality, rejection rates, acceptance ratios, and DQI metrics.
- Investigate and resolve CIC-related discrepancies, customer complaints, and escalations.
- Coordinate with Technology teams to design, implement, and enhance CIC reporting modules in LMS/LOS.
- Define business requirements for system changes, validations, and controls.
- Automate reconciliation, exception tracking, and MIS for CIC reporting.
- Support audits, regulatory inspections, and management reviews related to CIC reporting.
Preferred candidate profile - Only from Mortgage background with having experience into CIC knowledge (CIBIL, Experian, Equifax, CRIF).