- Front Desk & Patient Care: Greet patients and visitors warmly, guide them through registration, and maintain a clean, welcoming reception area. [1]
- Appointment Scheduling: Book, reschedule, and confirm doctor consultations, scans, and follow-up visits via phone or clinic software. [1, 2, 3]
- Call & Inquiry Handling: Answer incoming phone calls, route messages to clinical staff, and provide basic details about clinic procedures. [1]
- Billing & Payments: Generate patient bills, process payments (cash, card, UPI), and create daily collection reports. [1]
- Record Keeping: Update patient databases securely while strictly protecting medical and personal data privacy. [1]