Role & responsibilities

Preferred candidate profile

Hiring: Operations Manager

Location: Sector 92, Gurugram

Employment Type: Full-Time

About the Role

We are seeking a proactive and experienced Operations Manager to oversee the day-to-day

operations of Sector 92, Gurugram. The ideal candidate will be responsible for

ensuring smooth mall operations, vendor coordination, facility management, tenant

support, and maintaining a high-quality customer experience.

Key Responsibilities

- Manage and supervise daily mall operations.
- Coordinate with tenants, vendors, contractors, and service providers.
- Oversee housekeeping, security, parking, and maintenance functions.
- Monitor facility management activities and ensure timely resolution of operational issues.
- Conduct regular inspections to maintain cleanliness, safety, and compliance standards.
- Address tenant concerns and ensure prompt issue resolution.
- Coordinate with technical teams for electrical, HVAC, plumbing, and other facility-related

requirements.

- Prepare operational reports and maintain relevant documentation.
- Ensure adherence to company policies, SOPs,



and safety guidelines.
- Support mall events, promotions, and other operational initiatives as required.

Eligibility Criteria

- Graduate in any discipline.
- Minimum 2-5 years of relevant experience in Operations, Facility Management, Mall

Management, Property Management, or a related field.

- Solid communication, coordination, and stakeholder management skills.
- Strong problem-solving abilities and leadership skills.

Preferred Candidate Profile

- Experience in malls, commercial properties, retail destinations, or mixed-use

developments.

- Candidates residing in Sector 92, Gurugram, or nearby areas will be given preference due

to operational requirements and ease of commute.

- Candidates with prior experience working in malls, shopping centers, retail destinations,

or commercial properties, particularly in the Gurugram region, will be preferred.

- Professional work environment.
- Growth and development opportunities.
- Exposure to large-scale commercial and retail operations.

📌 Mall Operations Manager (Haryana)
🏢 3across
📍 Haryana