Position Description

Job Summary

We are looking for a Specialist Systems Engineer with expertise in Messaging and Managed File Transfer (MFT) technologies. The role involves managing production systems, ensuring high availability, supporting critical file transfer platforms, and driving operational excellence. The ideal candidate should have strong troubleshooting skills, infrastructure knowledge, and the ability to handle high-pressure production environments.

Job Title: Position: Specialist Systems Engineer - MOM Sterling File GatewayExperience: 4-6 YearsCategory: MOM Sterling File GatewayLocation: BangaloreEmployment Type: Full-time

Key Skills Required:

- 4-6 years experience in IT infrastructure related field, preferably within an outsourcing or managed services environment.
- Experience in Sterling file gateway (SFG).
- Experience in Sterling Integrator
- Experience in IBM Connect Express
- Experience in IBM Connect Direct
- Experience working in Production support.
- Experience in Unix/Linux.
- Experience in Business process creation and maintenance.
- Experience in Protocols: SFTP, FTP, FTPs ,HTTPS, S3, Pesit(valuable to have).
- Must be having skills in certificate renewals.
- Must have participated in Disaster Recovery for the applications.

Preferred Skills:
- Messaging & File Transfer team member is responsible for managing services on Messaging and file transfer technologies




- Effective and efficient management of MTS services to the end users and application teams.
- Manage a highly skilled team (multi skilled), Onboard skilled resources for the user support
- Manage projects, cost control, budgets and ensure optimization
- Good understanding of automation and its best practices
- Should be capable of handling critical escalations and ensure towards resolution
- Should be skilled to work independently, propose ideas and work globally
- Should be comfortable working in highly challenging and stressful environment
- Good knowledge on Infra management and it best practices (availability, service quality and legacy management)
- Good Knowledge on Incident, Change, Request and Release Management
- Good understanding of Vulnerability management
- Good Understanding of Asset, license and Capacity Management
- Good Understanding of Resiliency, DR Process and BCP
- Good Knowledge in managing projects, reporting, timelines and publishing dashboards
- Ensure resiliency tests/exercises are performed as per the recommendations.
- Participation is must to support application when there applicative DRs.
- Flexible to handle weekend activities as per requirements

Additional Responsibilities:
- ITIL V3 knowledge, Agile Certifications
- Shell Script

Skills:
- Communication
- FTP
- IBM Connections
- Linux
- Shell Script

📌 Specialist Systems Engineer - MOM Sterling File Gateway (Karnataka)
🏢 CGI
📍 Karnataka