- Lead Generation Conduct regular marketing and sales activities to generate leads from the identified markets
- Dealing with the Customers- Engage with the customers at the front end to ensure smooth conversions from lead stage to disbursement and also repayment, recovery and retention.
SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
- Shall be expected to manage a portfolio of Rs.5 Cr. Progressively
- Managing a single product across the branch catchment area
- Managing a customer base of 100 customers progressively
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business/ Financials
- Candidate should be able to deliver targeted business figures from the location of the branch. He/She is also responsible for building a quality portfolio without compromising on quality levels.
- Achieve the set targets on MLAP Loans in terms of open market acquisition and existing potential customer conversion
- Maintain database of the prospects, meet select prospects and manage the relationship thereafter
- Attend X (to be defined) number of prospects in a day/week/month to generate leads and references for MLAP Loans
- Should be ready to travel extensively across the catchment area of the location to build the base of business
Customer (Both Internal & External)
- Interact with customers in a courteous and qualified manner; provide prompt, efficient and accurate services and establish professional relationship with them,
with a long-term perspective
- Guarantee confidential treatment of all the information gathered from customers and demonstrate the highest order of integrity as per the code of conduct of the organization
Internal Process
- Carry out the pre and post-loan activities related to MLAP Loans, perform simple financial analysis, present the loan applications to the sanctioning committee by adhering to the set TAT & prioritize the repayment of loans to preserve the portfolio quality
- Visit the customers business and home to do the assessment/evaluation, following the Product Policyprocedures.
- Coordinate with the credit department in case of identifying discrepancies or problems in customers information, reports, etc. through Cluster Manager MLAP
Innovation & Learning
- Maintain up to date knowledge of MLAP product as well as a working knowledge of other products offered in the branch
- Inform Cluster Manager MLAP about the demand in his/her assigned branch catchment as well as on the competition on a regular basis
- Ensure adherence to training man-days/ mandatory training programs for self
- Should be updated with the latest trends in civic and local laws of the location of operation
MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS
Educational
Qualifications
- Graduate in Commerce or relevant subjects
Experience(Years and Core Experience Type)
- 2 years in sales and documentation of loans of which at least 1 years in Housing Loans, home loans or loan against property in an NBFC/ Bank/HFC. Mixed experience of Sales & Credit is acceptable, but should be predominantly in sales
📌 Relationship Officer-Micro Mortgages (Uttar Pradesh)
🏢 Ujjivan Small Finance Bank
📍 Uttar Pradesh
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