For the position of Senior Manager- Service( Repair Service and Operations)

Location: Vasai

Role Purpose [Why this role exists/ Business Problems This Role Will Solve] (2 4 lines defining business purpose):

Team Lead B2B Repair and refurbishment services of Consumer electronics products and smart devices

responsible for managing a team of technicians, ensuring timely and high-quality B2B repair and refurbishment services

The role includes troubleshooting hardware and board-level issues, overseeing parts replacement, maintaining repair quality, managing spare parts, and ensuring proper workflow, reporting, and team performance

Critical Skills Required:

Must-Have Functional Skills

Skill

Required Level [Basic/Intermediate/ Advance]

Repair Refurbishment Operations Management

Advanced

Consumer Electronics Smart Device Troubleshooting

Advanced

Board-Level Diagnosis Repair

Advanced

Team Leadership Performance Management

Advanced

Service Centre Operations Workflow Management

Advanced

Spare Parts Planning Inventory Management

Advanced

Quality Control Process Improvement

Advanced

MIS Reporting Data Analysis

Intermediate

Vendor Procurement Coordination

Major Areas of Contribution:

1

Strategic Contribution :

1

Team Leadership Operations Management

Lead, supervise, and support technicians engaged in diagnosis and repair, testing,



and refurbishment of Consumer electronics products and smart devices

Allocate tasks, manage daily workflow, and ensure timely completion of repairs

Hourly daily output is most significant

Train and mentor technicians on troubleshooting methods, board-level repair techniques, and test procedures

Monitor team discipline, SOP adherence, attendance, and performance

2

Repair Technical Responsibilities

Perform advanced diagnosis of Consumer electronics products and smart devices including power issues, functional other issues, charging faults, overheating, and performance failures and embedded software related cases

Conduct testing, fault isolation, and verification of repair quality

Oversee component-level and part-level replacement and consumables usage

And control opex

Execute or supervise chipset- and board-level troubleshooting using schematics,multimeters, oscilloscopes, and BGA workstations

Ensure proper documentation of repair findings, parts used, and service logs

2

Functional Contribution :

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Manager_Service (Maharashtra)
🏢 Evolute Group
📍 Maharashtra