ROLE OBJECTIVE The Account Manager will be responsible for driving sales growth and managing customer relationships for the Industrial & Commercial Transportation (ICT) Business Unit in West India. The role focuses on developing strong relationships with existing and new OEM and Tier-1 customers, identifying new business opportunities, increasing market share and ensuring customer satisfaction. The Account Manager will work closely with cross-functional teams to support customers from concept development through production.

RESPONSIBILITIES The Account Manager, West India ICT Business Unit will be responsible for driving business growth and customer engagement in alignment with TE Connectivity''s SET Methodology Strategy, Execution, and Talent.

Strategy Develop and maintain strong long-term relationships with OEM and Tier-1 customers across the region. Understand customer roadmaps, market trends and industry developments to identify growth opportunities. Create and execute account strategies that support TE Connectivity''s business objectives. Identify recent customers, applications and programs that can drive growth. Increase TE''s market share through product spec-in, product conversion and competitive replacement opportunities. Promote TE''s value proposition and strengthen brand presence within customer organizations. Monitor competitor activities and provide market intelligence to support business decisions. Support value engineering and cost optimization initiatives that create mutual benefit for customers and TE Connectivity.

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Execution Achieve assigned sales, revenue and growth targets. Develop and maintain a strong opportunity pipeline and ensure timely conversion of opportunities.



Manage customer opportunities from concept stage through production launch. Prepare accurate sales forecasts and support business planning activities. Lead commercial discussions including pricing, negotiations and agreement execution. Coordinate with Engineering, Product Management, Operations, Supply Chain and Customer Service teams to ensure customer requirement are fulfilled. Drive timely collection of receivables and support healthy financial performance. Prepare and maintain account plans for key customers. Ensure accurate reporting and opportunity management through Salesforce (SFDC). Deliver an exceptional customer experience through proactive engagement.

Talent Build strong working relationships across regional and global teams. Collaborate effectively with cross-functional stakeholders to achieve business objectives. Share customer insights and market knowledge with internal teams to support strategic decision-making. Demonstrate TE Connectivity values through teamwork, accountability, integrity and customer focus. Act as a trusted advisor to customers and an effective representative of TE Connectivity in the market. Continuously develop commercial, technical, and industry knowledge to support long-term business growth.

EDUCATION/KNOWLEDGE Bachelor''s Degree (BE/B.Tech) in Mechanical, Electrical, Electronics, Mechatronics or related Engineering discipline. MBA is preferred but not mandatory.





QUALIFICATIONS & EXPERIENCE 35 years of experience in Sales, Business Development, Account Management or Application Engineering. Experience in the Automotive, Commercial Vehicle, Off-Highway, Industrial Vehicle or Automotive Components industry is preferred. Exposure to OEM and Tier-1 customer management will be an advantage. Strong commercial understanding and customer-facing experience. Knowledge of automotive product development cycles is desirable. Familiarity with CRM tools such as Salesforce is preferred.

MOTIVATIONAL/CULTURAL FIT Customer Focus Relationship Building Business Development Effective Communication Cross-Functional Collaboration Results Orientation Ownership & Accountability

Job Overview

Assists in building and maintaining relationships with existing clients, identifies upselling and cross-selling opportunities, and supports sales growth and revenue.

Job Requirements

- Collaborating with customers to collect information, selling additional products and services to current customers, and ensuring customers'' needs are met.
- Managing orders, providing general customer support, identifying opportunities for upselling and cross-selling, and collaborating on product launches, promotions, and pricing strategies.Monitoring the data entry, reporting, maintaining customer records, and being a point of contact for clients, resolving queries and addressing their requests.
- Supporting their day-to-day tasks, including preparing proposals, creating presentations, and conducting research.

What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent.

SET : Strategy, Execution, Talent (for managers)

📌 ACCOUNT MGR I (Baner)
🏢 TE Connectivity
📍 Baner