- Collaborate with Quality Assurance, Sourcing, Merchandising and most importantly the suppliers to embed quality checkpoints at an early stage to ensure the quality of the products throughout the whole process.
- Lead supplier quality and compliance assessment and guiding the supplier on best practices.
- Lead the interpretation of in-process and analytical data to make quality evaluations, recommend actions for improvements, and assure resolution.
- Be able to present on-site to supervise supplier QC personnel or self-perform QC actions for troubleshooting or continuous improvement.
- Conduct regular inspections and audits to identify and address quality issues promptly.
- Collaborate with stakeholders to resolve quality-related issues and implement corrective actions as needed.
- Be responsive to the customer complaints related to Product Quality accordingly address the issues to the suppliers suggest remedies.
- Proactively responding to all the Quality returns related communications and closely monitoring quality to reduce the Return percentage.
- Utilize and apply basic data-analysis tools such as SPC and Pareto Charts in review of data to drive process and/or continuous improvement.
- Support the implementation of Quality Management System with HQ Quality Assurance.
Qualifications
Required:
- Bachelors degree in science or engineering or relevant field
- 8+ years of proven experience in quality control. Ideally in furniture or home goods industries.
- Quality control experience in a manufacturing workplace and/or field quality experience would be a plus.
- Solid knowledge of quality control methodologies, tools, and best practices.
- Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
- Be able to travel >50% of the time
- Demonstrated auditing and corrective action proficiency.
- Demonstrated record of successfully assessing and determining the impact of current and potential regulatory compliance issues.
- Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.
- Excellent problem solving and decision-making skills.
Preferred:
- [Home Textiles Industry-specific experience or tools]
- [Direct-to-consumer, retail, or e-commerce background]
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.