:

Inform new customers about their current Postpaid plan

Calling existing customers and informing them about their bill payment due date

Asking the expected payment date and filling in the database

Clear any bill related doubts that customers may have

Communicating with customers for any bill concerns

Guide customers over the call to enable auto pay feature for bills

Explain about Value Added Services

Full fledged training on processes and products shall be provided before operations begin.

Industry : Telecom

Client Geography : Kerala

Work Timing : 9.30am to 5.30pm

Working days : Monday to Saturday

Language fluency written : English (Basic)

Language fluency spoken : Malayalam

Computer Knowledge : Excel (Basic), Comfort in using recent softwares

Other skills required : Confidence, Flexibility, Willingness to learn, Communication, Positivity, Friendliness,



Team Player as well as Individual Contributor

Educational qualification : 12th standard or Graduate

Work Experience : 1 year of experience in telecalling. Open to freshers as well.

Salary : As per industry standard. Final amount shall be decided based on experience and performance in interview.

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We re always on the lookout for passionate and driven professionals to join our growing team.
To apply, please send your resume and specify the job title in the subject line by email to

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive (Telecom) (Kerala)
🏢 M/S Abc Customer Service
📍 Kerala