Closing date for applications: 04/08/2026

Location Bangalore, India

Job typePermanent | Contract typeFull Time

#R-00282561

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Business Analyst

- This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function
- You’ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy
- It’s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends
- We're offering this role at associate vice president level

What you'll do

You’ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders.

We’ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements.





You’ll also:

- Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs
- Support the team to analyse business requirements and technical specifications to see how they can be developed into small testable and releasable elements
- Elicit and input into writing business requirements, user stories and epics as required using relevant techniques
- Support the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks
- Facilitate UAT as well as supporting platform and feature teams in executing the UAT

The skills you'll need

To take on this role, you'll need at least eight years of experience in business analysis and hold a relevant skilled certification, such as BAX, CPRE and CBAP.

You’ll also need:

- Experience in Digital and Commercial Banking, delivering account reporting and payments solutions
- Expertise in ISO 20022 and payments transformation initiatives
- Experience in business analysis, including requirements gathering, process mapping, gap analysis, user story development, and acceptance criteria definition within Agile and Scrum teams
- Ability to collaborate with stakeholders, development, and QA teams using Jira and Confluence to deliver high-quality digital banking solutions

Welcome to our Bangalore hub

Located at Taurus 4, Bagmane Constellation Business Park, our current office stands as a state-of-the-art hub for innovation and collaboration.

Key facts:

- A 30 acre campus
- Space for 6,000 colleagues
- Opened in 2025

📌 Business Analyst, AVP (Bengaluru)
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