Guest Service Staff (India)

Guest Service Staff (India)

31 Jul
|
Hampton By IC’s
|
India

31 Jul

Hampton By IC’s

India

Hostess/Host

Responsible for creating a warm first impression by welcoming guests, managing reservations, and coordinating seating.

Key Responsibilities

Welcome guests with a professional and friendly attitude.

Manage reservations and waiting lists.

Escort guests to their tables.

Coordinate with service staff for efficient seating.

Handle guest inquiries and complaints politely.

Maintain cleanliness of the reception area.

Requirements

Good communication and interpersonal skills.

Well-groomed appearance.

Ability to work adaptable shifts.

Basic computer/POS knowledge preferred.

Waiter / Waitress

Responsible for providing efficient food and beverage service while ensuring an excellent guest experience.

Key Responsibilities

Welcome and assist guests professionally.

Present menus and explain food and beverage offerings.

Take accurate food and beverage orders.

Serve food and beverages according to service standards.

Ensure guest satisfaction throughout the dining experience.

Prepare and clear tables efficiently.

Follow hygiene and food safety standards.

Coordinate with kitchen and bar teams.

Handle guest requests and resolve minor concerns.

Support opening and closing duties.

Requirements

Excellent communication skills.

Well-groomed appearance.

Positive attitude and teamwork.

Basic food & beverage knowledge.

Ability to stand for long hours and work shifts.

Previous hospitality experience preferred.





Bartender

Job Summary-

Responsible for preparing and serving alcoholic and non-alcoholic beverages while delivering excellent customer service and maintaining high standards of hygiene and presentation.

Key Responsibilities

Prepare and serve beverages as per standard recipes.

Welcome and interact with guests in a friendly and professional manner.

Take drink orders accurately and efficiently.

Maintain cleanliness and organization of the bar area.

Ensure bar stock is replenished and report shortages.

Follow food safety, hygiene, and responsible alcohol service standards.

Process guest bills accurately through the POS system.

Assist with bar opening and closing procedures.

Coordinate with the restaurant and kitchen teams to ensure smooth operations.

Handle guest concerns politely and escalate when required.

Requirements

High school diploma or Hotel Management qualification preferred.

Basic knowledge of spirits, wines, beers, cocktails, and mocktails.

Good communication and customer service skills.

Ability to work flexible shifts, including weekends and holidays.

Well-groomed appearance and positive attitude.

Previous bartending experience is preferred but not mandatory for entry-level positions.

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Guest Service Staff (India)
🏢 Hampton By IC’s
📍 India

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